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Retail Logistics

We helped a growing Melbourne retailer transition from manual spreadsheets to a neural inventory management layer, achieving 90% reduction in fulfillment errors.

The Challenge

The retailer's manual tracking systems were failing as order volume tripled. Staff were spending 40+ hours per week manually matching SKU data across multiple CRM and logistics platforms, leading to frequent errors and delivery delays.

The Outcome

  • 90% reduction in SKU fulfillment errors
  • 40 hours/week reclaimed from manual audits
  • 24% increase in successful first-time delivery
  • Real-time inventory sync across 3 platforms
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